Sunoco Gas Station Phone Numbers and Emails

Toll-Free Number:

  • (800) 278-6626

Credit/ Debit Cards:

  • (800) 935-3387

Questions & Comments:

  • (800) 786-6261
  • (845) 691-2344

Sunoco Gas Station Email:

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Contact Information

Sunoco Gas Station Website:

Sunoco Gas Station Help Center:

Corporate Office Address:

Sunoco, Inc.
1735 Market Street Ste LL
Philadelphia, Pennsylvania 19103-7583
United States

Fax:

(215) 977-3409

Sunoco Gas Station Rating Based on 135 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

How Good is Sunoco Gas Station's Customer Service?

Annabella Zjb
Annabella Zjb
Feels Disappointed | Oct 18, 2023

Cust Srvc Rep (Rashad) was very friendly and apologetic about Mike behavior, said he would pass on to the appropriate people. Said I or no one should be treated the way Mike treated me.

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Sharon Epm
Sharon Epm
Feels Disappointed | Oct 06, 2023

Got caught in *** trying to talk to human beings

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Ward Vqd
Ward Vqd
Feels Disappointed | Sep 09, 2023

Why do your gas station pumps ask if you want a receipt when none of them ever give a receipt. I have had this happen at two different stations almost 60 miles apart. In a world where contactless is best, you MAKE people who need receipts to have to go in and get it from inside.

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Rupert Oce
Rupert Oce
Feels Disappointed | Jun 11, 2023

Never spoke to someone.I was calling because I ought gas and did not get my discount. This is the second time this happened at the same station.

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Kristina G Jwa
Kristina G Jwa
Feels Disappointed | Jan 26, 2023

African guy at Sunoco in Wayne, pa was friends with another her girl who he let but in front of me and it costed a argument and the African guy would not serve me saying trouble trouble. No service can you believe this

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Danny Atl
Danny Atl
Feels Disappointed | Jan 16, 2023

It would be nice if when I get gas at the pump and pay with my card .then the next day then it will be another account done again off my card.and I need too get that paid back...

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Summary of Sunoco Gas Station Customer Service Calls

1K TOTAL
CALLS
01:52 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunoco Gas Station?

Payments and Charges Question:

  • “Charged more then the price on the sign”
  • “Billing”
  • “Pre paid inside for gas. Got charged for that as well as another $126.00 !!”

Cards Question:

  • “Lost card”
  • “Hold on my card”
  • “I need to run ebt cards in register pin pad”

Staff Question:

  • “Unprofessional”
  • “Cursed out and threatened by employee”
  • “Rude service and employee threatened me”

Request for Information Question:

  • “Need to find out what locations the card is accepted in Toledo Ohio”
  • “I have a question about. Getting a gas gift card. If the card can be used with just the numbers without the physical card.”
  • “Checking on a new account”

Product/ Service Question:

  • “Paperwork”
  • “Reporting a Sunoco worker at sunoco on 7th st in terre haute indiana her name Melissa she drinks on the job and her boyfriend sell drugs there. I called the police and they watching.”
  • “Pumps not working properly”

Employment Question:

  • “Dates of employment”
  • “Employment”
  • “Need my w2 forms”

Activation/ Cancellation Question:

  • “Cancel transaction”
  • “Renew old card”
  • “I want to unsubscribe from here can't afford it”

Refund Question:

  • “Refund”
  • “Refund never arrived”
  • “Refunds”

Shipping and Delivery Question:

  • “I didn't get the discount”
  • “Me and my fiancée were at your station Sunoco in Robbins, NC we pumped $50 in gas and they didn't even ask him if he needed a receipt that's a employees responsibility to ask the customer for their receipt. We didn't get but a half of a tank”
  • “Lost item”

Account Question:

  • “Account”
  • “Reinstall account”
  • “Took many from account”

Return/ Replace Question:

  • “Trying to exchange oil for the right oil”
  • “Your gas pumped ripped me off for 75.00 48 hrs ago i want my money back or that gas station will pay one way or amother that is a promise and a hige threat get it? Yoy have 1 hr to return my money or o will be taking it out on ypur store how ever i”
  • “Return”

Website/ Application Question:

  • “Mako router at sunoco site.”
  • “Application”

Other Question:

  • “NO MINEY NO SGADBYOU TOOK IT ALL”
  • “App issue”
  • “Partnership”

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