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Contact Sunoco Gas Station Customer Service

Sunoco Gas Station Phone Numbers and Emails

Toll-Free Number:

  • (800) 278-6626
Call customer service

Credit/ Debit Cards:

  • (800) 935-3387

Questions & Comments:

  • (800) 786-6261
  • (845) 691-2344

Sunoco Gas Station Email:

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Sunoco Gas Station Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sunoco Gas Station Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Sunoco Gas Station is 8002786626. 74% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 10 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Sunoco Gas Station may ask you for the following information to identify you as a customer: email, phone number or address.

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PissedConsumer Club

Contact Information

Sunoco Gas Station Website:

Sunoco Gas Station Help Center:

Corporate Office Address:

Sunoco, Inc.
1735 Market Street Ste LL
Philadelphia, Pennsylvania 19103-7583
United States

Fax:

(215) 977-3409

Sunoco Gas Station Rating Based on 141 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

How Good is Sunoco Gas Station's Customer Service?

Jerome C Gzc
Jerome C Gzc
Feels Disappointed | May 03, 2024

No comment

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Alvin B Olz
Alvin B Olz
Feels Disappointed | Apr 16, 2024

Trying to speak again with someone

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Annabella Zjb
Annabella Zjb
Feels Disappointed | Oct 18, 2023

Cust Srvc Rep (Rashad) was very friendly and apologetic about Mike behavior, said he would pass on to the appropriate people. Said I or no one should be treated the way Mike treated me.

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Sharon Epm
Sharon Epm
Feels Disappointed | Oct 06, 2023

Got caught in *** trying to talk to human beings

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Ward Vqd
Ward Vqd
Feels Disappointed | Sep 09, 2023

Why do your gas station pumps ask if you want a receipt when none of them ever give a receipt. I have had this happen at two different stations almost 60 miles apart. In a world where contactless is best, you MAKE people who need receipts to have to go in and get it from inside.

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Rupert Oce
Rupert Oce
Feels Disappointed | Jun 11, 2023

Never spoke to someone.I was calling because I ought gas and did not get my discount. This is the second time this happened at the same station.

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Summary of Sunoco Gas Station Customer Service Calls

1.1K TOTAL
CALLS
01:52 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunoco Gas Station?

Payments and Charges Question:

  • “Overcharge my card”
  • “Transaction pending too long”
  • “Gas station took my money off my card card on hold”

Cards Question:

  • “Credit card theft”
  • “Lost personal credit card at sunoco gas station”
  • “Extra money took off my card”

Staff Question:

  • “Rude employees”
  • “Unprofessional”
  • “Cursed out and threatened by employee”

Request for Information Question:

  • “How to get a pin number”
  • “Concern about pump scam”
  • “Need to find out what locations the card is accepted in Toledo Ohio”

Product/ Service Question:

  • “Paperwork”
  • “Reporting a Sunoco worker at sunoco on 7th st in terre haute indiana her name Melissa she drinks on the job and her boyfriend sell drugs there. I called the police and they watching.”
  • “Pumps not working properly”

Employment Question:

  • “Dates of employment”
  • “Employment”
  • “Need my w2 forms”

Activation/ Cancellation Question:

  • “Cancel card”
  • “Cancel and refund”
  • “Cancel transaction”

Refund Question:

  • “To get my refund back”
  • “Refund”
  • “Refund never arrived”

Shipping and Delivery Question:

  • “I didn't get the discount”
  • “Me and my fiancée were at your station Sunoco in Robbins, NC we pumped $50 in gas and they didn't even ask him if he needed a receipt that's a employees responsibility to ask the customer for their receipt. We didn't get but a half of a tank”
  • “Lost item”

Account Question:

  • “Account”
  • “Reinstall account”
  • “Took many from account”

Return/ Replace Question:

  • “Trying to exchange oil for the right oil”
  • “Your gas pumped ripped me off for 75.00 48 hrs ago i want my money back or that gas station will pay one way or amother that is a promise and a hige threat get it? Yoy have 1 hr to return my money or o will be taking it out on ypur store how ever i”
  • “Return”

Website/ Application Question:

  • “Mako router at sunoco site.”
  • “Application”

Other Question:

  • “Gas pump continued to run when tank was full”
  • “Need a receipt”
  • “Complaint against employee”

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