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Contact Sunoco Gas Station Customer Service

Sunoco Gas Station Phone Numbers and Emails

Toll-Free Number:

  • (800) 278-6626
Call customer service

Credit/ Debit Cards:

  • (800) 935-3387

Questions & Comments:

  • (800) 786-6261
  • (845) 691-2344

Sunoco Gas Station Email:

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Sunoco Gas Station Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sunoco Gas Station Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email

  • The best phone number to call Sunoco Gas Station is 8002786626. 75% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 10 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Sunoco Gas Station may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

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How to Contact Sunoco Gas Station?

Most Popular Number:

(800) 278-6626
Total calls: 853 Issues resolved: 21 Last call: Oct 20, 2025

Sunoco Gas Station customer service phone number is 800-278-6626. If you have questions about credit or debit cards, call 800-935-3387. If you seek to get in touch with Sunoco Gas Station support to address other questions or leave comments, dial 800-786-6261 or 845-691-2344.
Please note that Monday and Wednesday are the busiest days to contact the company by phone. If you choose to get in touch with the support team via phone, consider calling at the end of the week to avoid long waiting.

Sunoco Gas Station email address for consumer assistance is customerfirst@sunoco.com. If your issue doesn’t need to be addressed as quickly as possible, you can direct it to the company via email. As an alternative, customers can also message the company on social media platforms. Links to the corporate Facebook, X, and Instagram accounts are listed at the bottom of the main Sunoco Gas Station website page.

The company is headquartered in Philadelphia. Sunoco Gas Station corporate address is Sunoco, Inc., 1735 Market Street Ste LL, Philadelphia, Pennsylvania 19103-7583, United States. To reach out to the company offline, send your correspondence directly to the head office.
To get Sunoco Gas Station contact information about a particular station, see the “Find a Station” page of the company’s website.

Sunoco Gas Station support line for consumer card issues operates Monday through Friday from 7 am to 7 pm EST. The support line for commercial cards is available on weekdays between 8 am and 8 pm EST.
To get opening hours information about a certain station see the “Find a Station” page of the corporate website.

Along with contacting the company via phone and email, customers can send their inquiries via Sunoco Gas Station website. To submit a support ticket click the “Contact Us” button at the bottom of the page and follow the link in the “Questions & Comments” paragraph. After you fill out the form and submit your message, one of the customer care representatives will get in touch with you to assist.

PissedConsumer Club

Contact Information

Sunoco Gas Station Website:

Sunoco Gas Station Help Center:

Corporate Office Address:

Sunoco, Inc.
1735 Market Street Ste LL
Philadelphia, Pennsylvania 19103-7583
United States

Fax:

(215) 977-3409

Sunoco Gas Station Rating Based on 151 Reviews

Rating details

1.7 more details
Customer service
Product or Service Quality
Website
Reliability
All 306 Sunoco Gas Station reviews

Rating stats

Rating trend

How Good is Sunoco Gas Station's Customer Service?

Jerome C Gzc
Jerome C Gzc
Feels Disappointed | May 03, 2024

No comment

Read full quote
Alvin B Olz
Alvin B Olz
Feels Disappointed | Apr 16, 2024

Trying to speak again with someone

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Annabella Zjb
Annabella Zjb
Feels Disappointed | Oct 18, 2023

Cust Srvc Rep (Rashad) was very friendly and apologetic about Mike behavior, said he would pass on to the appropriate people. Said I or no one should be treated the way Mike treated me.

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Sharon Epm
Sharon Epm
Feels Disappointed | Oct 06, 2023

Got caught in *** trying to talk to human beings

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Ward Vqd
Ward Vqd
Feels Disappointed | Sep 09, 2023

Why do your gas station pumps ask if you want a receipt when none of them ever give a receipt. I have had this happen at two different stations almost 60 miles apart. In a world where contactless is best, you MAKE people who need receipts to have to go in and get it from inside.

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Rupert Oce
Rupert Oce
Feels Disappointed | Jun 11, 2023

Never spoke to someone.I was calling because I ought gas and did not get my discount. This is the second time this happened at the same station.

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Summary of Sunoco Gas Station Customer Service Calls

1.2K TOTAL
CALLS
01:49 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunoco Gas Station?

Product/ Service Question:

  • “Ripped off by defective fuel pump”
  • “Gas complaint”
  • “Complaint”

Payments and Charges Question:

  • “Receipt dispute”
  • “Debit card transaction”
  • “Charge on debit card”

Cards Question:

  • “Skimmed card”
  • “Potential card reader bad response from management”
  • “Card”

Staff Question:

  • “Horrible customer service”
  • “Customer service concern”
  • “I went to get gas paid $20 and it never gave me gas after I left i park turn it off then back on and my gaslight still show on E as empty I spoke to manager very rude and refuse to give more gas”

Request for Information Question:

  • “Need to talk to someone about something i may have lost at Sunoco”
  • “How to get a pin number”
  • “Concern about pump scam”

Employment Question:

  • “Dates of employment”
  • “Employment”
  • “Need my w2 forms”

Account Question:

  • “My rewards”
  • “Stop and Shop rewards”
  • “Account”

Refund Question:

  • “Refund”
  • “To get my refund back”
  • “Refund never arrived”

Activation/ Cancellation Question:

  • “Cancel card”
  • “Cancel and refund”
  • “Cancel transaction”

Return/ Replace Question:

  • “Cannot change my sign in. Old sign in doesn't work”
  • “Need a replacement receipt for expense report”
  • “Replacement card”

Shipping and Delivery Question:

  • “Issue with location”
  • “I didn't get the discount”
  • “Me and my fiancée were at your station Sunoco in Robbins, NC we pumped $50 in gas and they didn't even ask him if he needed a receipt that's a employees responsibility to ask the customer for their receipt. We didn't get but a half of a tank”

Website/ Application Question:

  • “App issue”
  • “Used cash app for gas 25.34 it took all 50.00 fromCash app”
  • “Mako router at sunoco site.”

Other Question:

  • “Need pre authorization cleared”
  • “Overfilled gas tank”
  • “Inquiring about shirt with Sunoco logos”

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