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Sunoco Gas Station

Sunoco Gas Station

www.sunoco.com
What is your customer experience with Sunoco Gas Station?

Sunoco Gas Station Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sunoco Gas Station has 1.7 star rating based on 151 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Service stinks, Close location, Prices.
    Cons: Bad service, Lousy customer service, Bad attitude of employee.

  • Recent recommendations regarding this business are as follows: "Haverhill police department has 5 Calls, and she got arrested at your establishment for selling drugs on your establishment public recored", "i want to sue the company fire this woman she has police record at this job getting arrested anad somoking weed on the job she also steals drinks and give them away for free hmm and smoking weed at her job", "Honestly Don’t deal with them save yourself the aggravation and the pain in the ", "Don’t give them your money or business!", "Don't go to the Linwood location very rude".

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Media from reviews

Sunoco Gas Station - Complaint
Sunoco Gas Station - Told I was no longer allowed in their store.Sunoco Gas Station - Concern about pump scamSunoco Gas Station - Concern about pump scam - Image 2Sunoco Gas Station - Concern about pump scam - Image 3Sunoco Gas Station - Concern about pump scam - Image 4Sunoco Gas Station - Illegal Debit card fee
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Top Sunoco Gas Station Reviews

Positive Review

"Needed a replacement receipt"

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Person I contacted for a replacement receipt for an expense report was prompt helpful courteous and very personable. Give them a raise!

Critical Review

"Abused at gas's stations buy employer"

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Subject: Formal Complaint Regarding Employee Misconduct, Harassment, and Privacy Violations To Whom It May Concern: I am writing to formally report...

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Featured
Michelle H Shu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Over charged

Sunoco Gas Station - Over charged
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I paid for gas using my debit card at the pump and was charged an extra $75. I disputed the charges through my bank, but they said the charges were justified.

It does not take $125 to fill my tank up; it took $50 to fill it up. I don't understand how they determined I was liable for the extra charge when the number I called for the merchant wasn't working.

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Loss:
$75

Preferred solution: Full refund

User's recommendation: Don’t pay at the pump with your debit/credit card

Resolved
mind bussiness n

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Fire them

Subject: Formal Complaint Regarding Employee Misconduct at Haverhill Location

To Whom It May Concern, Sunoco Gas Stations

I am writing to formally express my deep concern regarding the continued employment of an individual at your Haverhill, MA gas station who has repeatedly demonstrated behavior that poses serious risks to public safety, company reputation, and legal compliance.

This employee, Karen, has engaged in conduct that includes theft from the business, distribution of controlled substances on-site, and repeated harassment of customers, including myself. I have obtained a restraining order against her due to her threatening and unlawful behavior. Despite this, she remains employed and continues to create a hostile and unsafe environment.

There have been multiple incidents involving law enforcement at your location, including arrests of individuals closely associated with her. Her boyfriend has reportedly sold drugs while on the premises, and she has disclosed my personal contact information without consent, which constitutes a serious breach of privacy. Trust me, I make way more than to work there ever in my life. Sorry, she trashes; remove her. Would it make this a joke?

View full review
Loss:
$25000
Pros:
  • Gross
Cons:
  • Leave trashy staff

User's recommendation: Haverhill police department has 5 Calls, and she got arrested at your establishment for selling drugs on your establishment public recored

1 comment
Angelik Kzs

The little girl who posted the review keeps giving me a thumbs down because I hurt her feelings. She also made post about her dad grooming her.

mind bussiness n

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Abused at gas's stations buy employer

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Updated by user Oct 27, 2025

are u the big *** who stocks people and act like u *** the old *** are u the one who keep harassing me no life ugly ***

Original review Oct 27, 2025
Subject: Formal Complaint Regarding Employee Misconduct, Harassment, and Privacy Violations
To Whom It May Concern:
I am writing to formally report egregious misconduct by your employee Karen in Haverhill, MA, who has repeatedly harassed me via text message, shared my personal phone number without consent, and facilitated further abuse by third parties. This behavior occurred both during and outside of work hours and includes threats made at your establishment, which are documented and captured on surveillance footage.
Additionally, this individual has a known harassment prevention order issued against them, which they have violated while representing your business. Their actions constitute a violation of consumer protection laws, privacy statutes, and workplace conduct standards.
I demand the immediate termination of this employee, a full investigation into the misuse of customer information, and written assurance that my personal data will no longer be shared or weaponized by your staff.
Failure to address this matter will result in escalation to regulatory authorities, civil litigation, and public complaint filings.
Sincerely, Hanna do something or be sued
View full review
Loss:
$25000
Pros:
  • Abusive staff and they steal and do drugs on the job
Cons:
  • Higher criminals and they allow the consumer to be abused

Preferred solution: One employee had the police called on her three times while working, was arrested at your store, and was reportedly smoking marijuana and using drugs on the job. She be removed for good

User's recommendation: i want to sue the company fire this woman she has police record at this job getting arrested anad somoking weed on the job she also steals drinks and give them away for free hmm and smoking weed at her job

14 comments
mind bussiness n.

Also this conmpamy did not supprot me when i sgot into a fight with a mom and hit her child who was less then ten and they let the police arrest me for violence when the child and mom prooked me. I was arrested in uniform and they want me charged.

mind bussiness n.

i ADMIT THAT I LIED ABOUT HER bEING A CERIMINAL. This is because she got me fired wehen she caught me stealing i told her not to tell so she tolded on me anyway.

so al of this is a lie to get her fired. because i do not like her her name fits her she is a racial prson and only repoted me because she hates my skin color.

Angelik Kzs

You are DISTUSTING for wanting her fired. She can sue you for defemination of character and libel.

mind bussiness n
reply icon Replying to comment of Angelik Kzs

sue me and see what happens lol i dare her she doesn't even have dollars to her name sue me

Angelik Kzs
reply icon Replying to comment of mind bussiness n

I know that you are lying. You even made a false accusation of a man sexually harassing you because you got into an argument with him.

What are you changing your name? Also childish of you to give me a thumbs down Hannah.

Angelik Kzs
reply icon Replying to comment of mind bussiness n

She probably makes more than you do.

mind bussiness n.
reply icon Replying to comment of Angelik Kzs

sue me if you want, she made the same amount minimum wage as i did when i worked there and i lied and said she is a criminal hoping they will fied her. she got me fired by telling them i was stealing when i begged her to not do so. she should kill herself.

Guest

You sound like garbage.

Angelik Kzs
reply icon Replying to comment of Guest-2784342

She is, and it turns out that Hannah is making all of this up because she was reported by Karin for doing the same thing she is falsely accusing her of doing.

mind bussiness n
reply icon Replying to comment of Guest-2784342

u sound like u should kill your self

Angelik Kzs
reply icon Replying to comment of mind bussiness n

You should stop talking about how you are into small children because of what Daddy did to you when you were a child. If you are so innocent why did you change your name from Hannah to Anonymous?

mind bussiness n.
reply icon Replying to comment of Angelik Kzs

becAUSE PEOPLE ARE harassing me and I lied about her and I do not want her to know my name incase seh can sue me, i did lie about her because i do not like her. i was working there she caught me stealing and she reported me. i lied about being sexually attacked by male manager and he is threatening to sue me soo i had to change my name now look at my new name and mind your own bussiness.

mind bussiness n.
reply icon Replying to comment of Angelik Kzs

i also lied about my dad doing things to me because he grounded me for getting fired for stealg and no one belives me.

mind bussiness n.
reply icon Replying to comment of Guest-2784342

no you are garbage and she is because she is the one that got me fired and I an going to get her fired by saying she is stealing and using drugs. and i lied about a manager who fired me for stealing saying he sexually harrased me but they proved me wrong so I changed my name from hannah to mind bussines n and you should mind your bussines and kill yourself no one will miss a loser.

View more comments (13)
Navi B Dym

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Verified Reviewer
| map-marker Newark, New Jersey

Complaint

Sunoco Gas Station - Complaint

I called to give my opinion. You would think they would be eager to hear or read about my opinion, seeing how they always want to send or call you about feedback and dish out surveys, and yet I'm going out of my way to Google the number, call, and give them a piece of my mind, and I can't get in contact with nobody!

View full review
Loss:
$26
Pros:
  • Sometimes its a good site
Cons:
  • No oversight so these individuals can conduct business however they want

Preferred solution: Full refund

User's recommendation: Honestly Don’t deal with them save yourself the aggravation and the pain in the

Anonymous

Upside app and sunoco non accepted

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Used upside app got fuel at 2 different sunoco app said .065 cent refund per gallon should of been $12. Twice.

But app says need review. Got fuel at getgo got refund in days.appearantly sunoco doesnt honor upside app.

Dont expect to get refund from sunoco. Wont br returning tosunoco

View full review
Kimberly A Oyb

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Verified Reviewer

Told I was no longer allowed in their store.

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Sunoco Gas Station - Told I was no longer allowed in their store.

Go into the YORK NEW SALEM SUNOCO a few times a month to play the PA SKILLS GAMES. I was told that I was no longer allowed to play their games or be in their store.

When I questioned them about it, they said that " I don't play with REAL MONEY "(meaning a lot of money) and they don't appreciate my activities. When I questioned them on that they said, " I stay and play for hours." SERIOUSLY I didn't know that there was a money or time limitations.

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User's recommendation: Don't waste your time or money visiting this store.

Rick P Arw

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Verified Reviewer

Failure to Authenticate

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I have been trying to use the app for a month now. I use the At the stations I get Failure to aauthenticate.

This is most frustrating when i dont have a card to fall back on. Then I need to go further down to a competitor. Station I have been using is located at 932 Memorial Drive, St. Johnsbury, VT 05819.

I have the same issue at other locations. Help!!

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User's recommendation: Don't use app.

Anonymous
map-marker Aston Mills, Pennsylvania

Dissatisfied customer

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Cashier refused to take quarters for payment. Was very short and rude.

The Cashier said they were overwhelmed with lose change and wouldn't allow me to make my purchase.

I had to go elsewhere and on my way got into a car accident all because the Cashier didn't want my business. When I called and told the Cashier what happened she said good luck with that because I told her by the end of the day she wouldn't have her job anymore and she hung the phone up on me.

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User's recommendation: Don't go to the Linwood location very rude

Anonymous
map-marker Philadelphia, Pennsylvania

Waited for a late employee for over an hour and a half to get car inspected. People were rude and abrasive when I asked for info as to when he’d be there!

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Lied to numerous times about where their inspector was. Please tell me the truth and dont treat me like I dont have a right to be pissed off! This is for the Sunoco in Prince William Co @ Mineville and Smoketown Rd

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User's recommendation: Don’t give them your money or business!

Gina E Bvz

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Verified Reviewer
| map-marker Egg Harbor, New Jersey

Sunoco card not accepted at local Sunoco station

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I've made it a point to stop at the Sunoco gas station located across from the Atlantic City airport at 6501 Delilah Road, Egg Harbor Township, NJ various times throughout the week over the course of this last year. Each and every time I'm told their card system isn't working once they realize it's a Sunoco card I'm using.

When I challenge them, they then pretend to insert the card and then claim it's been declined. Enough is enough.

Either take my card or post a sign stating that that particular Sunoco location does not accept Sunoco cards; otherwise, don't sell Sunoco gas and use their name when you don't accept the card and terms. Otherwise, if they're selling your gas and representing your name, then they should not be allowed to decline/refuse to accept the Sunoco Gas Card.

View full review
Loss:
$50
Cons:
  • Sunoco credit card not accepted at all locations

Preferred solution: The ability to use my Sunoco gas card at EVERY sunoco gas station! Otherwise change the logo on your credit card so it’s ambiguous & Sunoco gas stations are NOT able to discriminate/refuse to accept it, denouncing card holders the benefit of a discount!

User's recommendation: DON’T get their credit card

Haruki Ffm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellmawr, New Jersey

Due to a one of their gas stations, and then the service when I complained

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Every time I go to the Sunoco in Bellmawr, NJ (near the Creek Road exit off route 42), the gas attendant is never outside. You have to beep your horn, and he might come outside.

When he does come out, he looks like he's been asleep. The sign says they're open 24 hours, but I've watched more customers leave without purchasing gas. They go to the Wawa down the street because no one comes out to pump their gas. I decided to reach out to Sunoco's customer service, where the lady who was helping me said she wanted to get me in touch with a Sunoco gas attendant consultant.

She then wanted to charge me for making a complaint against them, saying that it would be refundable. Is Sunoco out of their mind?

Customer service is not high on their list of priorities. I think I'm done with Sunoco gas.

View full review
Pros:
  • Good product
Cons:
  • Bad customer service

Preferred solution: Better customer service. That’s all

User's recommendation: My recommendation would be to stay away from a company that wants to treat their customers the way they do shame on Sunoco gas customer service is huge. Just get just ask Wawa. They’re killing it right down the street selling their gas for more money and plenty of times I go there Every single pump has a car at it.

Keandrea Qll

Needed a replacement receipt

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Person I contacted for a replacement receipt for an expense report was prompt helpful courteous and very personable. Give them a raise!

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jaimes h

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Verified Reviewer
| map-marker Scottsburg, Indiana

Public exposure

I drove 2 hours needed a bathroom was inside for 5 min and the guy unlocked door while I was *** only to expose me to store and scream and cuss me out whole time while saying Im the one taunting me to fight him scottsburg gas station is not okay

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Cons:
  • Ungrateful manager

Preferred solution: Him fired and not behind bars

User's recommendation: Stay away from here

Lakoda Zwe

No replacement credit card

First card arrived after many days longer than expected. When it did arrive, I attempted to use it and it had been "cancelled" without my approval.

Second card requested. .

.still a no show. Huh?

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Hallie B Xle

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bloomfield, New Jersey

Charge a different amount

Sunoco Gas Station - Charge a different amount
Contains 1 confidential file for company representatives

Give me my refund. The gas station I went to today, I asked for 15 dollars in gas.

They gave me a receipt for 15, but my credit alerted me that they are taking 49. The proof is in the pictures I sent you. What is going on with the gas station?

They have to be doing this to other customers. They just didn't check their receipt.

View full review
Loss:
$34
Pros:
  • Gas station cheaper me
Cons:
  • I feel the should give me my different back

Preferred solution: Full refund

Kory B Onl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cocoa, Florida

Illegal Debit card fee

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Sunoco Gas Station - Illegal Debit card fee

Im being charged a fee for debit transactions at .50 cents if under $10.00. This practice is completely illegal and needs to be resolved.

I frequent the store on average of 2 times a day.

Charged twice a day for 30 days is $30 in fees. Class action lawsuit about to be filed as well as a complaint with the BBB for debit card fraud.

View full review
Cons:
  • Price mark up on all products in store
1 comment
Guest

Look it up. The protection only covers credit cards. Not debit cards.

Herbert R Wjp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gas pump continued to run when tank was full

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Contains 1 confidential file for company representatives

I was at the Sunoco station at 300 N. Ridgewood in South Daytona, Florida.

They had the pump set up to pump at 1 gallon per minute, which did not let the automatic trip turn off the pump when the tank was full. The tank overflowed, which caused the gasoline to run down the side of my vehicle and onto my shoes and the ground. The station should be closed due to the environmental and fire risk caused by their decision to set the pumps at such a low rate.

All the pumps were the same way. Avoid this gas station at all costs.

View full review
Loss:
$2
Cons:
  • Pump speed settings
  • Lack of concern about the hazards
  • Lack of concern for hazardous condition

Preferred solution: Apology

User's recommendation: Avoid this gas station

About

Summary

Sunoco specializes in marketing its brand of gasoline though retail outlets. The company was founded in 1886. Its headquarters is based in Philadelphia, Pennsylvania, United States of America. Sunoco offers transportation fuel, crude oil, and a broad range of food and beverages. There are 4900 Sunoco retail stores in 25 US states. Sunoco is a part of the Energy Transfer Group. It is the official Fuel Partner of INDYCAR. Sunoco also provides a full range of auto services including complete brake repair and replacement, engine diagnostics, preventive maintenance, tire replacement, air conditioning service and more. Sunoco Ultra Service Centers offer a 12-month warranty on all repairs. The company has over 4500 employees.

Sunoco Gas Station reviews and complaints

Sunoco Gas Station is ranked 288 out of 2390 in Utility category

Area Served

USA, Europe

Payment Methods

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