Sunoco Gas Station
Sunoco Gas Station Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunoco Gas Station has 1.7 star rating based on 151 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Service stinks, Close location, Prices.
Cons: Bad service, Lousy customer service, Bad attitude of employee.Recent recommendations regarding this business are as follows: "Haverhill police department has 5 Calls, and she got arrested at your establishment for selling drugs on your establishment public recored", "i want to sue the company fire this woman she has police record at this job getting arrested anad somoking weed on the job she also steals drinks and give them away for free hmm and smoking weed at her job", "Honestly Don’t deal with them save yourself the aggravation and the pain in the ", "Don’t give them your money or business!", "Don't go to the Linwood location very rude".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunoco Gas Station has 1.7 star rating based on 151 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Service stinks, Close location, Prices.
Cons: Bad service, Lousy customer service, Bad attitude of employee.Recent recommendations regarding this business are as follows: "Haverhill police department has 5 Calls, and she got arrested at your establishment for selling drugs on your establishment public recored", "i want to sue the company fire this woman she has police record at this job getting arrested anad somoking weed on the job she also steals drinks and give them away for free hmm and smoking weed at her job", "Honestly Don’t deal with them save yourself the aggravation and the pain in the ", "Don’t give them your money or business!", "Don't go to the Linwood location very rude".
Most users ask Sunoco Gas Station for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Over charged
I paid for gas using my debit card at the pump and was charged an extra $75. I disputed the charges through my bank, but they said the charges were justified.
It does not take $125 to fill my tank up; it took $50 to fill it up. I don't understand how they determined I was liable for the extra charge when the number I called for the merchant wasn't working.
Preferred solution: Full refund
User's recommendation: Don’t pay at the pump with your debit/credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Fire them
Subject: Formal Complaint Regarding Employee Misconduct at Haverhill Location
To Whom It May Concern, Sunoco Gas Stations
I am writing to formally express my deep concern regarding the continued employment of an individual at your Haverhill, MA gas station who has repeatedly demonstrated behavior that poses serious risks to public safety, company reputation, and legal compliance.
This employee, Karen, has engaged in conduct that includes theft from the business, distribution of controlled substances on-site, and repeated harassment of customers, including myself. I have obtained a restraining order against her due to her threatening and unlawful behavior. Despite this, she remains employed and continues to create a hostile and unsafe environment.
There have been multiple incidents involving law enforcement at your location, including arrests of individuals closely associated with her. Her boyfriend has reportedly sold drugs while on the premises, and she has disclosed my personal contact information without consent, which constitutes a serious breach of privacy. Trust me, I make way more than to work there ever in my life. Sorry, she trashes; remove her. Would it make this a joke?
- Gross
- Leave trashy staff
User's recommendation: Haverhill police department has 5 Calls, and she got arrested at your establishment for selling drugs on your establishment public recored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbused at gas's stations buy employer
are u the big *** who stocks people and act like u *** the old *** are u the one who keep harassing me no life ugly ***
To Whom It May Concern:
I am writing to formally report egregious misconduct by your employee Karen in Haverhill, MA, who has repeatedly harassed me via text message, shared my personal phone number without consent, and facilitated further abuse by third parties. This behavior occurred both during and outside of work hours and includes threats made at your establishment, which are documented and captured on surveillance footage.
Additionally, this individual has a known harassment prevention order issued against them, which they have violated while representing your business. Their actions constitute a violation of consumer protection laws, privacy statutes, and workplace conduct standards.
I demand the immediate termination of this employee, a full investigation into the misuse of customer information, and written assurance that my personal data will no longer be shared or weaponized by your staff.
Failure to address this matter will result in escalation to regulatory authorities, civil litigation, and public complaint filings.
Sincerely, Hanna do something or be sued
- Abusive staff and they steal and do drugs on the job
- Higher criminals and they allow the consumer to be abused
Preferred solution: One employee had the police called on her three times while working, was arrested at your store, and was reportedly smoking marijuana and using drugs on the job. She be removed for good
User's recommendation: i want to sue the company fire this woman she has police record at this job getting arrested anad somoking weed on the job she also steals drinks and give them away for free hmm and smoking weed at her job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
I called to give my opinion. You would think they would be eager to hear or read about my opinion, seeing how they always want to send or call you about feedback and dish out surveys, and yet I'm going out of my way to Google the number, call, and give them a piece of my mind, and I can't get in contact with nobody!
- Sometimes its a good site
- No oversight so these individuals can conduct business however they want
Preferred solution: Full refund
User's recommendation: Honestly Don’t deal with them save yourself the aggravation and the pain in the
Upside app and sunoco non accepted
Used upside app got fuel at 2 different sunoco app said .065 cent refund per gallon should of been $12. Twice.
But app says need review. Got fuel at getgo got refund in days.appearantly sunoco doesnt honor upside app.
Dont expect to get refund from sunoco. Wont br returning tosunoco
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTold I was no longer allowed in their store.
Go into the YORK NEW SALEM SUNOCO a few times a month to play the PA SKILLS GAMES. I was told that I was no longer allowed to play their games or be in their store.
When I questioned them about it, they said that " I don't play with REAL MONEY "(meaning a lot of money) and they don't appreciate my activities. When I questioned them on that they said, " I stay and play for hours." SERIOUSLY I didn't know that there was a money or time limitations.
User's recommendation: Don't waste your time or money visiting this store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to Authenticate
I have been trying to use the app for a month now. I use the At the stations I get Failure to aauthenticate.
This is most frustrating when i dont have a card to fall back on. Then I need to go further down to a competitor. Station I have been using is located at 932 Memorial Drive, St. Johnsbury, VT 05819.
I have the same issue at other locations. Help!!
User's recommendation: Don't use app.
Dissatisfied customer
Cashier refused to take quarters for payment. Was very short and rude.
The Cashier said they were overwhelmed with lose change and wouldn't allow me to make my purchase.
I had to go elsewhere and on my way got into a car accident all because the Cashier didn't want my business. When I called and told the Cashier what happened she said good luck with that because I told her by the end of the day she wouldn't have her job anymore and she hung the phone up on me.
User's recommendation: Don't go to the Linwood location very rude
Waited for a late employee for over an hour and a half to get car inspected. People were rude and abrasive when I asked for info as to when he’d be there!
Lied to numerous times about where their inspector was. Please tell me the truth and dont treat me like I dont have a right to be pissed off! This is for the Sunoco in Prince William Co @ Mineville and Smoketown Rd
User's recommendation: Don’t give them your money or business!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sunoco card not accepted at local Sunoco station
I've made it a point to stop at the Sunoco gas station located across from the Atlantic City airport at 6501 Delilah Road, Egg Harbor Township, NJ various times throughout the week over the course of this last year. Each and every time I'm told their card system isn't working once they realize it's a Sunoco card I'm using.
When I challenge them, they then pretend to insert the card and then claim it's been declined. Enough is enough.
Either take my card or post a sign stating that that particular Sunoco location does not accept Sunoco cards; otherwise, don't sell Sunoco gas and use their name when you don't accept the card and terms. Otherwise, if they're selling your gas and representing your name, then they should not be allowed to decline/refuse to accept the Sunoco Gas Card.
- Sunoco credit card not accepted at all locations
Preferred solution: The ability to use my Sunoco gas card at EVERY sunoco gas station! Otherwise change the logo on your credit card so it’s ambiguous & Sunoco gas stations are NOT able to discriminate/refuse to accept it, denouncing card holders the benefit of a discount!
User's recommendation: DON’T get their credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Due to a one of their gas stations, and then the service when I complained
Every time I go to the Sunoco in Bellmawr, NJ (near the Creek Road exit off route 42), the gas attendant is never outside. You have to beep your horn, and he might come outside.
When he does come out, he looks like he's been asleep. The sign says they're open 24 hours, but I've watched more customers leave without purchasing gas. They go to the Wawa down the street because no one comes out to pump their gas. I decided to reach out to Sunoco's customer service, where the lady who was helping me said she wanted to get me in touch with a Sunoco gas attendant consultant.
She then wanted to charge me for making a complaint against them, saying that it would be refundable. Is Sunoco out of their mind?
Customer service is not high on their list of priorities. I think I'm done with Sunoco gas.
- Good product
- Bad customer service
Preferred solution: Better customer service. That’s all
User's recommendation: My recommendation would be to stay away from a company that wants to treat their customers the way they do shame on Sunoco gas customer service is huge. Just get just ask Wawa. They’re killing it right down the street selling their gas for more money and plenty of times I go there Every single pump has a car at it.
Needed a replacement receipt
Person I contacted for a replacement receipt for an expense report was prompt helpful courteous and very personable. Give them a raise!
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Verified Reviewer |Public exposure
I drove 2 hours needed a bathroom was inside for 5 min and the guy unlocked door while I was *** only to expose me to store and scream and cuss me out whole time while saying Im the one taunting me to fight him scottsburg gas station is not okay
- Ungrateful manager
Preferred solution: Him fired and not behind bars
User's recommendation: Stay away from here
No replacement credit card
First card arrived after many days longer than expected. When it did arrive, I attempted to use it and it had been "cancelled" without my approval.
Second card requested. .
.still a no show. Huh?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Charge a different amount
Give me my refund. The gas station I went to today, I asked for 15 dollars in gas.
They gave me a receipt for 15, but my credit alerted me that they are taking 49. The proof is in the pictures I sent you. What is going on with the gas station?
They have to be doing this to other customers. They just didn't check their receipt.
- Gas station cheaper me
- I feel the should give me my different back
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Illegal Debit card fee
Im being charged a fee for debit transactions at .50 cents if under $10.00. This practice is completely illegal and needs to be resolved.
I frequent the store on average of 2 times a day.
Charged twice a day for 30 days is $30 in fees. Class action lawsuit about to be filed as well as a complaint with the BBB for debit card fraud.
- Price mark up on all products in store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGas pump continued to run when tank was full
I was at the Sunoco station at 300 N. Ridgewood in South Daytona, Florida.
They had the pump set up to pump at 1 gallon per minute, which did not let the automatic trip turn off the pump when the tank was full. The tank overflowed, which caused the gasoline to run down the side of my vehicle and onto my shoes and the ground. The station should be closed due to the environmental and fire risk caused by their decision to set the pumps at such a low rate.
All the pumps were the same way. Avoid this gas station at all costs.
- Pump speed settings
- Lack of concern about the hazards
- Lack of concern for hazardous condition
Preferred solution: Apology
User's recommendation: Avoid this gas station
About
Sunoco specializes in marketing its brand of gasoline though retail outlets. The company was founded in 1886. Its headquarters is based in Philadelphia, Pennsylvania, United States of America. Sunoco offers transportation fuel, crude oil, and a broad range of food and beverages. There are 4900 Sunoco retail stores in 25 US states. Sunoco is a part of the Energy Transfer Group. It is the official Fuel Partner of INDYCAR. Sunoco also provides a full range of auto services including complete brake repair and replacement, engine diagnostics, preventive maintenance, tire replacement, air conditioning service and more. Sunoco Ultra Service Centers offer a 12-month warranty on all repairs. The company has over 4500 employees.
Sunoco Gas Station is ranked 288 out of 2390 in Utility category
USA, Europe
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The little girl who posted the review keeps giving me a thumbs down because I hurt her feelings. She also made post about her dad grooming her.