Eduardo O Gwi

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Verified Reviewer
| map-marker Miami Shores, Florida

Charged twice

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I was charged twice in gas station, at the pump in my debit card and in the cashier with cash. They just dont answer
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Loss:
$17
Pros:
  • Location
Cons:
  • Unhonesty

Preferred solution: Full refund

Liora B Brr

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Verified Buyer
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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Route on repeat sorry Nora Jordan sorry Siri

Sunoco Gas Station - Route on repeat sorry Nora Jordan sorry Siri
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Sunoco Gas Station - Route on repeat sorry Nora Jordan sorry Siri - Image 6
Sold 1 pack of camel for a full price instead of two with special price how I ask her refused to do a refund constantly laughing making very an appropriate comment refused give me the phone off her management, never told me her name and guess what when I ask for plastic bag to put my purchase in she told me go out I dont give it to you its out
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Apostle Stephanie R

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Verified Buyer
| map-marker New York, New York

Fraud complaint against Sunoco gasoline station

Sunoco Gas Station - Fraud complaint against Sunoco gasoline station
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On Tuesday September 5, 2023 @ Sunoco gasoline station 163-02 Linden Blvd Jamaica, NY 11434. Pump #6 used CashApp card for gas in the amount of $38.83.

No receipt was given. Receipt was given by cashier inside, Noticed discrepancy @ home that my CashApp card was being charged $175.00. Immediately went back to Sunoco gas station where gas was pumped. Gas station attendant stated that discrepancy was with CashApp and not Sunoco.

Decided to call CashApp while @ gas station. While waiting for a callback. Sent my brother in to talk to gas station attendant.

Within a couple of minutes. discrepancy was corrected.

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Pros:
  • Great gas
Cons:
  • Unprofessional and thieves

Preferred solution: Apology

User's recommendation: DONT USE THIS PARTICULAR SUNOCO GAS STATION

Resolved
Dorothy L Bmq

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Resolved: Offensive associate

Sunoco Gas Station - Offensive associate
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Updated by user Oct 27, 2023

Company fixed the issue and I have been provided with apology. They cleaned up the trash

Original review Sep 26, 2023
Trash alot of trash all over the gas station Frankford 8700 st phil,pa,19136! I ask them to clean up they said NO
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Preferred solution: Then to clean up their outside of the gas station

Alen O Dkk

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Verified Reviewer

Unapreoved transaction

Sunoco Gas Station - Unapreoved transaction
Updated by user Nov 01, 2023

The issue is being investigated the clerk working the sunoco gas station is very rude and disrespectful to the customers that come through that store

Original review Oct 02, 2023
Purchased twenty dollars of fuel and fifty dollars was debited unauthorized use at sunoco at 1432 Street road in Bensalem pa
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Use cash for fuel

Carr Xno

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Verified Reviewer
| map-marker Pine Mountain, Georgia

Money taken

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You can't get your money back that's been taken. Lousy Raggedy pumps don't go there hard to get your money back
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User's recommendation: Pumps are faulty.

Cynthia R Ngy

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Verified Reviewer
| map-marker Houston, Texas

Printer never working on pumps

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I have gone to more than one location and the printers at the pump is out of paper or not working. I believe that they purposely do not put paper in the pump. In a world where no contact is best, Sonoco is being cheapskates by not putting paper in the pumps and making customers who need to have a receipt to go inside.
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User's recommendation: Complain so maybe they will do something about it. CHEAPSAKES!!!

Anne M Ape

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Verified Reviewer
| map-marker Warwick, Rhode Island

Charged twice of the wrong price

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I paid for my gas and was charged $30, then I was charged $8 at a later time for what I dont know. I only spent $7.55 at the station.
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Loss:
$30

Preferred solution: Apology

User's recommendation: Don’t go here

Cynthia R Ngy

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Verified Reviewer

Printer never working on pumps

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I have stopped at the Sunoco at 22017 Kuykendahl in Spring and I choose to pay outside but the pumps never have paper so I have to go inside to get a receipt. I have been working in Tomball since March and this is how long I have been telling them about this. It would be great, especially in a contactless age, if they could get this working.
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Preferred solution: Get the pumps to provide receipts.

India G Vtt

Unapreoved transaction

Updated by user Oct 30, 2023

I never received my refund

Original review Sep 30, 2023
I tried to load my cash app card at a location and the cashier chargers me for a gift card. If the cashier wasn't familiar with the transaction she definitely shouldn't have tried it. I'm pissed because I'm out of $70 and the store manger is just as stupid as her. Come to find out, they don't even load cards there!!!
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Preferred solution: Full refund

Mohamma Y

Cause no one is excepting my Sunoco credit card

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I try ti ues. My suncoc credit card. And they told me system is down for more than a 15 days I try like. More than 5 gas station
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Preferred solution: Apology

Anonymous
map-marker Bradenton, Florida

Sunoco App

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Sunoco Gas Station - Sunoco App
It's been unavailable for awhile now I've uninstalled and reinstalled it still doesn't work so I initiated it again
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Theresa H Cjr

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Verified Buyer
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Verified Reviewer

Fuel is not good..has sediment and water in it

Sunoco Gas Station - Fuel is not good..has sediment and water in it
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My driver put fuel in my truck and the truck got a light on that days water in fuel and my truck won't work. Its actually stuck at the fuel island. The truck has regular maintenence and was running fine until heb put your diesel fuel in three tank... we took pics of the fuel samples and it has alot of sediment in the fuel.. can you help me, my truck is not working because of the fuel we just put in...
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Loss:
$400
Cons:
  • Bad gas

Preferred solution: Hey my truck running right before I put the gas in

Stephanie S Moc

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Verified Reviewer

False advertisement

Sunoco Gas Station - False advertisement
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I went into the Sunoco on the 4700 block of city ave in Philadelphia to purchase two red bulls on the fridge case it is advertised that they are 2 for 4.70 when the clerk Rang them up the discount did not come up and the clerk said they are not honoring that price any longer I told her the sign should be removed because this is false advertisement and I would like something done about this because this is not ok please contract me at your earliest by phone at 267-432-**** or email at Stephaniecarlita@***.com Ill await a response from someone before I contact media and social media and lawyer

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Preferred solution: I would like to get the price for the item that is advertised and money for my time I spent going there to get these items and suffering mental stress for wanting to get the price I should get

1 comment
Guest

Mental stress? What a piece of garbage you are. Just stay home away from everyone.

Kayla D Plu

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Verified Reviewer
| map-marker Augusta, Maine

Sold me a expired elfbar

Sunoco Gas Station - Sold me a expired elfbar

So I purchased a grape energy elfbar at Sunoco in Augusta Maine tonight called ahead to ask about what the prices were and what was in stock agreed on grape energy my friend went there I got the product it tasted weird so when I looked at the box its been expired for 3 months called Sunoco in Augusta Maine across from rusty lantern and he stated that he couldnt refund i didnt want refund I wanted to swap out he made it to be my fault since I walked out of store with it its his god damn job to pay attention to expired products including all tobacco so first time with an elfbar and its expired tastes like *** paid almost 30 dollars for it for the owner to then proceed to say well we dont have that kind here probably cleaned the shelf out so thanks ***

View full review
Loss:
$26
Cons:
  • Bad service

Preferred solution: To swap my vape out

User's recommendation: Check vape expirations

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Philadelphia, Pennsylvania

Refund

Sunoco Gas Station - Refund
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I used my debit card at this location and they chard me twice now I'm having a hard time getting my refund it is unbelievable that I have to go through all of this to get a refund it just don't make any sense to me
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User's recommendation: Don't use your credit card at this location

About

Summary

Sunoco specializes in marketing its brand of gasoline though retail outlets. The company was founded in 1886. Its headquarters is based in Philadelphia, Pennsylvania, United States of America. Sunoco offers transportation fuel, crude oil, and a broad range of food and beverages. There are 4900 Sunoco retail stores in 25 US states. Sunoco is a part of the Energy Transfer Group. It is the official Fuel Partner of INDYCAR. Sunoco also provides a full range of auto services including complete brake repair and replacement, engine diagnostics, preventive maintenance, tire replacement, air conditioning service and more. Sunoco Ultra Service Centers offer a 12-month warranty on all repairs. The company has over 4500 employees.

Sunoco Gas Station reviews and complaints

Sunoco Gas Station is ranked 218 out of 1539 in Utility category

Area Served

USA, Europe

Payment Methods

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